司法领导研究生证书

We've heard a lot in recent years about emotional intelligence and the difference it can make in how we are perceived by those around us in the workplace, 在亚洲博彩平台排名和家里. Emotionally intelligent communications can deepen our connections with others, 改善关系，建立信任. 在本课程中, students develop fundamental strategies to improve their emotional intelligence. With self-awareness and empathy as the foundation, they learn communication strategies for verbal interactions, written communications and presentations to help them achieve their goals as they focus on the needs of those receiving their message (servant leadership). 学生s also focus on neutral listening as a tool to improve relationships and build trust. This course also covers social media considerations and the opportunities and challenges for organizations these channels present. 学生学习理论, practical tools and have practice opportunities to improve their work experience and leadership.

在本课程中, students examine issues facing justice practitioners 今天 from a 领导的角度来看. They gain a deep understanding of those issues, applicable theories and approaches that can help improve outcomes in the identified areas. Leaders at all levels have a role in approaching these challenges, and students gain understanding about the differences in that role based on their position and assignment in an organization.

每个组织都有自己的文化. Many have pointed at an organization's culture when looking to lay blame for egregious actions by its members. Many have also looked at the opposite side – organizations with strong and positive cultures leading to strong employee satisfaction and engagement and support from the customers or communities they serve. This course covers organizational culture and the application of these concepts and theories in justice related settings. 一旦这个基础奠定了, 学生探索他们如何, 无论他们在组织中的地位如何, can positively influence the climate and culture in their work area using values-based leadership, 程序正义, co-production of leadership and other techniques.

Many employees have performed well at the line level and in first-level supervisory positions and have been rewarded for their performance with a promotion, only to discover that they are ill-prepared for their new role and that the techniques that drove their success earlier in their career are no longer relevant. 不管他们现在的位置是什么, this course equips students with the necessary skills and perspective to continue their growth and success as they move to new leadership roles. 本课程探讨领导者的发展, 领导的角度来看, 适应性, 解决冲突, problem solving strategic planning and strategic communications for leaders.